Ford SYNC demons

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Cobey
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Ford SYNC demons

Post by Cobey » Wed Feb 20, 2019 9:48 am

I've had incredibly intermittent issues with the SYNC (entertainment system) in my Fiesta over the past few months. Every so often, about once a month if I had to guess, I'll have to turn it off and turn it back on to get the radio to work or to get my phone to connect to it. About 2 months ago, I couldn't get the touch screen to turn on at all during a drive. Shut the engine off and turned it back on...still nothing. When I got back in the car the next morning, it worked again. Last night...same shit, but it worked this morning.

The way I see it, its one of two things...either an issue with the electrical (a short somewhere on the line or an issue with the fuse) or it's an issue with the software. I still am under warranty, but I have a feeling that if they aren't able to replicate the issue, there isn't shit they're going to be able to do.

Anyone here have any experience with the Ford SYNC system?

Stork311
Posts: 1443
Joined: Tue Oct 24, 2017 8:02 am

Re: Ford SYNC demons

Post by Stork311 » Wed Feb 20, 2019 9:56 am

Cobey wrote:
Wed Feb 20, 2019 9:48 am
I've had incredibly intermittent issues with the SYNC (entertainment system) in my Fiesta over the past few months. Every so often, about once a month if I had to guess, I'll have to turn it off and turn it back on to get the radio to work or to get my phone to connect to it. About 2 months ago, I couldn't get the touch screen to turn on at all during a drive. Shut the engine off and turned it back on...still nothing. When I got back in the car the next morning, it worked again. Last night...same shit, but it worked this morning.

The way I see it, its one of two things...either an issue with the electrical (a short somewhere on the line or an issue with the fuse) or it's an issue with the software. I still am under warranty, but I have a feeling that if they aren't able to replicate the issue, there isn't shit they're going to be able to do.

Anyone here have any experience with the Ford SYNC system?
well known problem I am dealing with too. I have a 2018 Edge and the SYNC system has been challenging..and that damn lift gate, but that is another story for another time. SYNC system goes out once a month for no reason. can last a minute to an hour. brought to dealer, but unable to find a reason. You can go on line, it is not unique....seems the ghost in the machine is widespread. Had thought about moving to an explorer in a year or so, but now am likely moving away from Fords.

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Cobey
Trouble
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Re: Ford SYNC demons

Post by Cobey » Wed Feb 20, 2019 10:01 am

Stork311 wrote:
Wed Feb 20, 2019 9:56 am
Cobey wrote:
Wed Feb 20, 2019 9:48 am
I've had incredibly intermittent issues with the SYNC (entertainment system) in my Fiesta over the past few months. Every so often, about once a month if I had to guess, I'll have to turn it off and turn it back on to get the radio to work or to get my phone to connect to it. About 2 months ago, I couldn't get the touch screen to turn on at all during a drive. Shut the engine off and turned it back on...still nothing. When I got back in the car the next morning, it worked again. Last night...same shit, but it worked this morning.

The way I see it, its one of two things...either an issue with the electrical (a short somewhere on the line or an issue with the fuse) or it's an issue with the software. I still am under warranty, but I have a feeling that if they aren't able to replicate the issue, there isn't shit they're going to be able to do.

Anyone here have any experience with the Ford SYNC system?
well known problem I am dealing with too. I have a 2018 Edge and the SYNC system has been challenging..and that damn lift gate, but that is another story for another time. SYNC system goes out once a month for no reason. can last a minute to an hour. brought to dealer, but unable to find a reason. You can go on line, it is not unique....seems the ghost in the machine is widespread. Had thought about moving to an explorer in a year or so, but now am likely moving away from Fords.
I tried googling this about a month ago and couldn't find much. So this makes me believe it's a software issue.

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DC4MVP
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Joined: Tue Sep 05, 2017 10:03 am

Re: Ford SYNC demons

Post by DC4MVP » Wed Feb 20, 2019 9:43 pm

No problems with SYNC 3 in my old 2015 F-150, my current 2017, or my dad's 2016.

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